Your new Customer Portal

Dear Adnet Client:

As part of our ongoing commitment to customer service, Adnet employs a ticket management system to help track the status of your website updates.  Since May 1, 2009, when you send a request to updates@adnetinc.com, we’ll immediately send you a tracking ticket by email. This unique number gives you access to our new web-based Customer Portal.  Once inside, you can confirm Adnet’s receipt of your request, see which Adnet associate is working on it, and even communicate with the associate if you have questions or concerns.  You can also enhance your online presence by researching our expanding knowledge base.

As a reminder, for website updates, you can:

1. email your website update request to updates@adnetinc.com, or

2. visit http://my.adnetinc.com/

For technical support:

1. send email to techsupport@adnetinc.com, or

2. visit http://my.adnetinc.com/

Questions? Comments? We’re always happy to hear from you.

Sincerely,

Adnet Communications Inc.